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Providence Health & Services Behavioral Health Intake Specialist in San Pedro, California


Providence is calling a Per Diem, Variable shift Behavioral Health Intake Specialist to Providence Little Company of Mary Medical Center San Pedro in San Pedro, CA. Approximately 30% Medical Social Work and 70% Behavioral Health focused.

In this position you will:

  • Assesses the treatment needs of behavioral health patients, determines the appropriate level of care and secures patient account reimbursement information by obtaining demographic, insurance and behavioral health clinical information.

  • Additionally, verifies insurance and secures initial insurance authorization for treatment and ensures required authorizations are in place. Communicates all pertinent collateral clinical information to the on call psychiatrist/physician, the unit charge nurse and the care management team where the respective patient will be placed. The BHIS works collaboratively with multiple disciplines, both internal and external to the organization.

  • Patients to include: Young, middle and older adults. Designated as a Behavioral Health Clinician to perform 5150 evaluations by the Los Angeles Department of Mental Health (DMH). Licensed Clinical Social workers must follow DMH policies and guidelines.

  • The BHIS also provides clinical social work interventions including psychosocial assessments and discharge planning to patients who are receiving treatment in the Emergency Department, Medical Acute Inpatient units or a behavioral health unit.


Required qualifications for this position include:

  • Completion of an accredited Master’s Program in Social Work. LCSW licensure by the California Board of Behavioral Sciences (BBS), required.

  • Designated as a Behavioral Health Clinician to perform 5150 evaluations within 9 months of hire. All LCSWs must follow the policies and guidelines by Los Angeles County Department of Mental Health for LPS designation and keep their designation in current status, required.

  • Requires 3-5 years of behavioral health intake experience in a behavioral healthcare setting including assessments and intake and referral functions for acute psychiatry services.

  • Experience with payers and obtaining authorizations.

  • Healthcare workplace violence prevention certification within 6 months of hire.

  • Requires advanced communication skills to communicate effectively with patients, interdisciplinary team physicians and the community.Must be able to fluently speak, read, write and understand English.

  • Knowledgeable of mental health and substance abuse conditions and their treatment; levels of care/settings within Behavioral Health; crisis and behavior management; case management theories, processes and procedures; and community resources with discharge planning experience.

  • Requires flexibility and strong self-motivation / organizational skills to prioritize work and make decisions with minimal supervision.

  • Requires computer experience / literacy as needed for the job.

  • Must be able to communicate verbally and in writing; physical agility to manage patients; push, pull and lift up to 40 pounds; intermittent sitting, standing, walking, bending and stooping; drug and alcohol free as evidenced by negative results of post-offer, pre-employment urine drug screen, and as defined by the RU-91 form.

  • Requires a courteous and cooperative service-oriented demeanor.

Preferred qualifications for this position include:

  • A minimum of 2 years of medical social work experience within an inpatient medical care setting or within an emergency department, preferred.

  • A minimum of 2 years of substance abuse treatment experience within an inpatient or outpatient setting, preferred.

About the hospital you will serve.

Providence Little Company of Mary Medical Center San Pedro is a 259-bed nonprofit hospital that has served the Harbor and greater South Bay communities since 1925. Our Medical Center offers a comprehensive array of medical and surgical services each distinguished by innovation, quality and excellence in its respective area. We received the CHART “Certificate of Excellence” for receiving superior or above average results across the majority of outcomes and process measures publicly reported by CHART. We ranked in the top 21 among more than 240 hospitals throughout the state compared by California Healthcare Foundation, and were the first location in the South Bay to carry the Gold Seal of Approval® from The Joint Commission for Primary Stroke Centers. As a member of Providence Health & Services, we are continually driven by the caring tradition of our heritage – the foundation of our Mission and core values – to embrace respect, compassion, justice, excellence and stewardship. Providence Health & Services today celebrates unprecedented growth, recognition for top quality health care, a vibrant employee culture where new ideas are encouraged and a drive to help the underprivileged - all with an eye toward the future.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Administrative (Clinical)

Location: California-San Pedro

Req ID: 226074